Cancellation policy

Right of withdrawal for consumers

(A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity).

Cancellation policy
Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day,

  • when you or a third party designated by you, other than the carrier, have taken possession of the goods, provided that you have ordered one or more goods under a single order and the goods are delivered under a single delivery, or
  • when you or a third party designated by you, other than the carrier, took or has taken possession of the last goods, if you have ordered several goods under a single order and these are delivered separately, or
  • when you or a third party designated by you, other than the carrier, took or has taken possession of the last partial consignment or the last piece, if you have ordered goods which are delivered in several partial consignments or pieces, or
  • when you or a third party designated by you, other than the carrier, took or has taken possession of the first goods, provided that you have concluded a contract for the regular supply of goods over a specified period.

In order to exercise your right of withdrawal, you must inform us (Lookfamed Handels GmbH, Wagenstieg 12, 37077 Göttingen, Germany, telephone number: +4955189809850, e-mail address: bestellungen@jessyonline.com) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of withdrawal

If you revoke this contract, we shall reimburse you for all payments we have received from you, excluding delivery costs, immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you, and under no circumstances will you be charged for this refund.

We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods.

You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for checking their nature, properties and functioning.

Sample withdrawal form

(If you want to cancel the contract, please fill in this form and send it back).

– To

Lookfamed Handels GmbH, Wagenstieg 12, 37077 Göttingen, Germany, telephone number: +4955189809850, e-mail address: bestellungen@jessyonline.com

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

– Date

___________
(*) Delete as appropriate.